CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: info@mysite.com
or fill in our contact form:
FAQ
01
I’ve found the sneakers I want but can’t select my size
During the customization process, type your shoe size into the shoe size details box. Don't worry, we have your size!
03
Has my order been sent yet ?
You can go to the order confirmation email and track your order to see if it has been sent.
05
Part of my order is missing
Please email @contactdraftcustoms, we will retrieve your missing items!
07
Which methods of payments can I use?
Methods of payment you can use are credit/debit cards and through PayPal.
09
Is it safe to order online?
Yes! Right now it is safer and easier to order online than in stores.
02
Can you give me more information about the sneakers?
Ask us any questions through the contact us space above or email us @contactdraftcustoms.
04
Can I track my order ?
Yes, go to the order confirmation email and click an option to track your order through.
06
You’ve sent me the wrong items
Please email @contactdraftcustoms, we will get you the correct items!
08
I have no idea what I want customized on my shoes
10
Delivery - How much is it and how long does it take?